At Supplementwaala.com, we want to make returning products easy for you. Here's what you need to know:
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You can return any item within 7 days of receiving it, and we'll refund your money to the original payment method. If you paid with Cash on Delivery or Bank Deposit, we'll issue a cheque in your name.
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Make sure the product is unused and still in its original packaging. We can't accept returns or offer refunds for used or opened products.
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If your order came with free items like a t-shirt or shaker bottle, please return those too. If not, we may deduct the value of the free items from your refund.
Once you request a return, we'll verify the claim. If it's valid, we'll arrange a pickup for the product and process your refund. However, if the return request appears dishonest or unreasonable, we may pursue legal action and you’ll be responsible for any associated costs.
Before accepting your delivery, please check the condition of the packaging. If it's damaged, do not accept it. Contact us immediately so we can help you with the next steps. Some products may have specific return policies depending on their nature.
When returning a product, make sure to include everything that came with it—tags, labels, manuals, etc. Pack it carefully to prevent damage during transit. We'll inspect the item once we receive it.
CONDITIONS FOR RETURNS
To be eligible for a return:
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The product must be in its original, unopened packaging.
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We do not accept used products.
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We do not accept products with damaged or missing serial/UPC numbers.
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The original box and all accessories must be included.
Returns are not accepted for:
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Used or opened products.
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Minor issues like rashes, upset stomach, or disliking the flavor.
We recommend consulting a healthcare professional before purchasing supplements.
Please note: Special promotions may have different return policies from our standard 7-day return policy.
HOW TO RETURN A PRODUCT
If you'd like to return a product, contact us and we'll guide you through the process. We'll try to arrange a pickup via Supplementwaala.com logistics or our courier partners. If pickup isn't possible, you're welcome to send it back using any other courier service.
Contact Us
Address: First Floor E - 215, Sector - 63, Noida, (U.P.) - 201301
Phone: +91-9211289008
Email: Sales@supplementwaala.com